IC-A86(W) Indoor SIP Intercom

IC-A86(W) Service & Emergency Communication Panel

SIP Service & Emergency Communication Panel for Instant Assistance

The IC-A86 and IC-A86W are compact SIP communication panels designed for service requests, emergency assistance, and instant two-way communication.

Available in both wired and Wi-Fi versions, they provide flexible deployment for hotels, campuses, factories, parking facilities, and other indoor environments where immediate assistance is essential.

Product Role in the Solution

Acts as a fixed service and emergency communication endpoint, allowing users to quickly request assistance, report incidents, or communicate directly with the operation center through a simple and intuitive interface.

Overview

Many communication scenarios do not require a full-featured intercom—they require a simple, reliable, and always-available communication point.

The IC-A86 Series is purpose-built for these situations.

Whether installed in a hotel guest room, campus dormitory, parking help point, or factory service area, the IC-A86 Series allows users to contact the appropriate operator instantly through one-touch SIP communication.

Both models integrate seamlessly with the SOFENO Communication Platform, providing centralized call management and reliable two-way communication. Choose the wired model for permanent network installations, or the Wi-Fi version for projects where flexible deployment and simplified installation are preferred.

Typical Deployment Scenarios

Hotel Guest Rooms
Allow guests to contact reception, housekeeping, or emergency services with a single butt

Campus Dormitories
Provide students with a convenient communication point for security assistance, maintenance requests, and emergency support.

Factory Service Stations
Enable operators and maintenance personnel to quickly request technical assistance or report operational issues.

Parking Help Points
Provide drivers with immediate communication to parking attendants for payment assistance, equipment faults, or emergency situations.

Public Service Areas
Support communication in hospitals, government buildings, transportation facilities, and other public environments where assistance may be required.

Key Features

One-Touch Assistance

Initiate service requests or emergency communication instantly through a dedicated call button.

Reliable Two-Way SIP Communication

Supports clear full-duplex voice communication with operators through the SOFENO communication platform.

Flexible Wired or Wi-Fi Deployment

Available in both Ethernet/PoE and Wi-Fi versions, allowing installers to choose the most suitable deployment method based on the project environment while reducing installation complexity.

Centralized Communication Management

Integrates seamlessly with SOFENO platforms for centralized call management, monitoring, and operational coordination.

Technical Specifications

Communication Capability

SIP Voice Communication
Full-Duplex Two-Way Audio
One-Touch Emergency Calling
Programmable Call Destinations
Auto Answer Support

Network & Connectivity

10/100 Mbps Ethernet (IC-A86)
IEEE 802.3af PoE Support (IC-A86)
Wi-Fi Connectivity (IC-A86W)
DHCP / Static IP Configuration
Standard SIP Network Integration
Remote Configuration Support

Physical Specification

Compact Wall-Mounted Design
Durable Front Panel Construction
Easy Indoor Installation
Low-Profile Appearance
Simple Maintenance Access

Audio Performance

Built-in Microphone
Integrated Speaker
HD Voice Quality
Echo Cancellation
Automatic Gain Control

System Capability

Emergency Assistance Calls
Service Request Communication
Real-Time Two-Way Communication
Centralized Device Management
Integration with SOFENO U80 & T30 Platforms
Remote Status Monitoring

Environmental / Protection

Indoor Installation
Operating Temperature: -20°C to +60°C
Stable Continuous Operation
Suitable for Public Indoor Environments
Long-Term Reliable Performance